Choosing The Right Contractor

3 steps to identify the right roofer

Put together a list of potential contractors to handle your roofing project:

  • Get local referrals from friends, family and neighbors. If possible, choose a contractor from your own community.
  • Research ratings and reviews. Check out what other homeowners have to report on the contractors and their work. 
  • Check for manufacturer certifications.

Once you’ve compiled a list of potential contractors, put together some questions that you’ll want to ask each company before/during their consultation. You’ll want to make sure that any contractor you engage with meets the following criteria: 

  • Properly insured & licensed
  • $1M+ liability insurance
  • Workmen’s compensation
  • State-licensed where required and applicable
  • Reputable and trustworthy with a track record of providing quality roofing services in your community
  • Good standing with the Better Business Bureau
  • Good credit rating per Experian
  • Up-to-date on the latest technology and practices, ensuring expert installation
  • GAF trained and certified
  • Carries a workmanship warranty

Before you invite your top choices to your home for an estimate/consultation, it’ll be important to ask specific questions about your roofing installation to help guide you to your final decision. Consider these topics: 

Product choices:

  • How many shingle choices do you offer?
  • Are the shingles listed by the brand and manufacturer’s name? 
  • What warranties can you offer?

Estimates and payment:

  • Do you offer free estimates? (Reputable contractors should provide free estimates, but be sure to ask about this before agreeing to one.)
  • Does the estimate list the exact product name and color?
  • What are the payment terms? (It’s typical to pay one-third of the cost up front. Be wary if anyone asks you to pay full price in advance.)
  • How do you accept payment? (Reputable contractors should accept checks and/or credit cards. Be wary of anyone who only accepts cash.)
  • How do I pay my insurance deductible? (Any contractor who claims they can handle the repair without you having to pay your insurance deductible may be committing insurance fraud and/or putting you at risk.)

Clean-up and inspection:

  • Will you be conducting daily clean up?
  • How will you make sure my yard, home and property stay free from stray nails and other debris? 
  • Who will inspect the job? When will this inspection take place?
  • Can you provide an overview of the schedule? How many days will the project take?
  • What might cause possible delays in the schedule?

commercial shingle roof replacement in Central New York

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Our Latest 5-Star Reviews

We had a complete facelift done on our house: new roof, 2 new skylights, and new siding that included house wrap, foam board, composite stone, and gutters/downspouts. Also new roof on shed. Michael and Lauren, and team were superior. We were very happy with the workmanship of the job. They were early starters and put full days in and always cleaned up their work area at end of day. Michael, Lauren, and the team addressed any concerns we had and made sure we were satisfied with the end result, or with any of the corrections where needed. The team always kept us updated on the work progress, and if any changes or delays were to come. Overall, we are very pleased on how everything turned out. We would highly recommend Michael C Graham & Son Construction for any home construction work!!! And we also loved having his team of workers at our home. They were all very personable.
Monique Cuyler
Monique Cuyler
2022-11-20
They were always on time and very communicative. We were impressed with their professionalism and workmanship. Materials were high quality and attention to detail was top notch. The roof looks great!
Mary Harmon
Mary Harmon
2022-11-18
Great business, very professional and fast!
Faith Graham
Faith Graham
2022-11-11
Great company to work with. Mike and his team we very professional and took great attention to detail with work at my house. Mike explained everything that needed to be done to ensure the job would be done right. I highly recommend using them.
J
J
2022-11-11
Michael came and did a roof repair after a phone call on a sunday evening , in the rain, to prevent more water damage on an interior ceiling. I got a quick estimate for a new roof. When the crew came, they assessed damaged plywood and replaced all damaged material. The crew was very neat, professional, and honest. Hard to ask for more from this company. The price for this type of quality and workmanship is excellent. You can tell Michael and his company has decades of experience. They have also done my brother and parents roof with outstanding results. If you see a red sign, stop! And look! Highly recommended
Jim Kelley
Jim Kelley
2022-11-10
5 star service, Mike and his crew are the best out very professional
Goofy
Goofy
2022-11-10

Michael C Graham & son has you covered

From Syracuse and on, we've got your Central New York roof covered.

We are one of Central New York’s most dependable roofing teams. Our training and experience have allowed us to grow our local NY roofing company to now cover various locations throughout The Empire State. If you’re in any of our service areas below, contact us now to schedule a free roof inspection.

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Don't wait until a roof replacement is needed.
get your repaired now and save thousands of dollars in the long run.

Don't wait until a roof replacement is needed. get your repaired now and save thousands of dollars in the long run.